Harnessing
Microsoft Tools
to Support
Student Wellbeing

Higher Education CRM
Transforming great UK universities

Student Wellbeing Higher Education

UK universities face big challenges when it comes to looking after student wellbeing. They often use ageing, separate records systems, which make it hard to share important information about student health. This can delay help for students who need it, worsening their problems.

There’s also the important job of keeping all student information safe and private, which means universities need a better, joined-up way to manage how they help students.

Crimson is a digital transformation consultancy with a proven solution and approach that helps universities improve their use of technology to care for students.

Elevate your student support

Crimson’s completely customisable university Support and Wellbeing Management solution helps universities like yours support their students, keeping them happy and performing at their best.

Our solution utilises Microsoft’s Power Platform and Dynamics 365 to create a system that keeps all students’ well-being information in one place.

Smart AI tools can be employed to instantly analyse incoming cases, gauge their severity, and fast-track urgent requests without the need for manual triaging.

This system is safe, fast, and efficient, designed specifically for universities. It’s effective for employees and keeps more students happy and enrolled.

  • Unified Student View

    Use Microsoft tools to centralise student wellbeing information and enable wellbeing teams to act quickly.

  • Student and Wellbeing Portals

    Provide a secure website for students to manage requests, submit documents, book meetings, and communicate with staff.

  • Data-Driven Intervention

    Use smart tools to identify students needing help and monitor their progress, ensuring timely and effective support.

  • Operational Efficiency
    Integrating all processes and data reduces extra work, speeds up tasks, and automates routine activities.
  • Enhanced Communication Capabilities

    Support multiple communication channels, allowing students and staff to connect easily, whether digitally or in person.

  • Security and Compliance

    Built on Microsoft’s secure cloud, the solution protects student data and complies with strict privacy laws.

  • Scalability and Flexibility

    Our system adapts to the university’s needs, offering a long-term solution for future challenges and opportunities.

Transforming student support and wellbeing
in UK universities

Learn how we partner with Higher Education institutions to help wellbeing teams excel.

We focused on agile delivery and were able to stand up some of the deliverables within six months of starting to work with Crimson

Colin Campbell
Dr. Colin Campbell
Academic Registrar, Newcastle University

Crimson has brought a combination of practical advice and a broader perspective that is supporting our goal of offering a sector-leading experience.

John McCarthy
John McCarthy
Executive Director of Marketing, University of Salford

Crimson have brought a combination of practical advice and a broader perspective that is supporting our goal of offering a sector-leading experience.

John McCarthy
John McCarthy
Associate Chief Operating Officer, University of Salford

Crimson’s expertise shines through in everything that they do. Not only do they understand our business but they understand the technology so well. It’s a game-changer for us in terms of how we are able to manage incredibly important relationships with agents that they expect in a highly competitive environment.

Clare McKeague
Clare McKeague
Senior International Operations Manager, Newcastle University